Raine Creatives is committed to all parties who provide us with information to protect it. Any information collected will be used in accordance with our policy.
This policy relates to personal data about our clients, their employees and anyone visiting our website.
What personal information do we collect and how?
When you visit our website, become a client of our company, register for our services or subscribe to our publications, we collect information using cookies in order to understand your needs and provide you with the services you require, including the following:
Name, Company name, address, role, email address, telephone number.
Any information relevant to the service/s we are providing you with.
How long do we keep your information?
We will only retain personal data provided for as long as we need it to fulfil the propose we collected it for.
When a clients’ contract ends, they may require us to delete any data we store, and we will oblige where we legally can.
How will we use the information you have provided?
We will use your data to send you information about any special offers, products, and services we provide that may be of further interest to you, via email and/or post.
You can choose to opt-out at any time by clicking on the link at the bottom of the email correspondence or contacting us at info@rainecreatives.com
Your data protection rights
You have the right to access any personal information that we hold about you. We want to ensure that your personal data is accurate and up-to-date. If you believe we hold incomplete or inaccurate information about you, you have the right to ask us to correct that information. We will update this as soon as possible, unless there is a valid reason for not doing so, at which point you will be notified.
If you would like to request access to your personal information, please contact us at info@rainecreatives.com
Security
Your information is important to us, therefore we will ensure that the information you provide us with is kept safe, using the appropriate measures and technology. In addition, we limit access to your personal information to only those who have a business need-to-know, for example employees, contractors or suppliers.
We have implemented procedures to deal with any suspected data break and will notify you and any regulators of any breach where legally required.
Sharing your data with third parties
Raine Creatives will never disclose or sell your personal information without your permission.
Your personal information may be shared with third parties who help us run our business, including accountants and IT companies, however these parties are unable to contact you directly unless previously agreed with you.
Changing the privacy policy
Occasionally we may need to make changes to our privacy policy to ensure it is up-to-date and accurate. We will always place such updates on our website, therefore please check the latest version when visiting the website or using our services.
How to contact us
We hope we have provided you with sufficient information regarding the privacy policy and personal information, however if you have any questions about our privacy policy or the information we hold about you, please contact us at info@rainecreatives.com
Lodging a complaint
If you are unhappy with our policy and believe we have processed your data in an unfair and unjust way, and you wish to raise a complaint please contact us at info@rainecreatives.com
You also have the right to lodge a complaint with the supervisory authority (The Information Commissioner’s Office).
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
ico.org.uk